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How We Help

Fact sheet & FAQs

The essentials, in one place — and answers to the questions we hear most.

At a glance

Founded

2015 — celebrated our 10th anniversary in 2025.

Who we serve

Any neighbor in Collier County facing a crisis, regardless of income or status.

Cost

Free, always. There is never a charge and no time limit on our help.

Languages

English, Español, and Kreyòl Ayisyen.

Reach in 2025

2,018 neighbors served — the most in our history.

Stewardship

96% of every dollar goes directly to client services.

Frequently asked

Questions & answers

How much does it cost to get help?
Nothing. All of our services are completely free, and there is no limit on how long we'll work with you.
Who is eligible?
Any neighbor living in Collier County who is facing a crisis. We help regardless of income, background, immigration status, or the kind of problem you're facing.
What kinds of problems can you help with?
Housing, food, healthcare and medical needs, utility bills, legal referrals, and many needs that don't fit a neat category. If there's a real need, we work to find a way. See What We Do.
Do you give out money directly?
We are navigators, not a checkbook. Our role is to connect you with the right agencies and programs — and to stay with your case until it's resolved. That's how your community's resources go furthest.
Is my information kept private?
Yes. Everything you share with us is confidential.
What languages do you speak?
We serve neighbors in English, Español, and Kreyòl Ayisyen. Language is never a barrier to getting help.
What area do you serve?
All of Collier County — including Naples, Immokalee, Golden Gate, Marco Island, and Goodland.
How do I get started?
The fastest way is to call (239) 434-2030 or visit our Get Help page. A navigator will listen and help you find a way forward.
How can I support your work?
You can give, volunteer, or join us at Cocktails for a Cause.